LiveRecover provides a human-powered, text message-based abandoned cart recovery tool for eCommerce. The tool uses contact information from the checkout process to follow up with customers manually. This process enables LiveRecover to answer customer questions in real-time to help convert the abandoned cart into a sale.

NICE is the worldwide leading provider of software solutions enabling organizations to improve customer experience, ensure compliance, fight financial crime, and safeguard people and assets. Captures and analyzes structured and unstructured data.