LiveRecover provides a human-powered, text message-based abandoned cart recovery tool for eCommerce. The tool uses contact information from the checkout process to follow up with customers manually. This process enables LiveRecover to answer customer questions in real-time to help convert the abandoned cart into a sale.

Do you truly understand your customer? inQuba’s powerful set of CX software orchestration tells you who they are, what they want, and how to engage with them.