LiveRecover provides a human-powered, text message-based abandoned cart recovery tool for eCommerce. The tool uses contact information from the checkout process to follow up with customers manually. This process enables LiveRecover to answer customer questions in real-time to help convert the abandoned cart into a sale.

The bank has a network of 4882 branches and 15101 ATMs across India and has a presence in 17 countries including India. ICICI Bank is one of the Big Four banks of India.