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Use LiveRecover with ExperienceFellow
Customer Experience Service & Success
LiveRecover & ExperienceFellow integration
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LiveRecover provides a human-powered, text message-based abandoned cart recovery tool for eCommerce. The tool uses contact information from the checkout process to follow up with customers manually. This process enables LiveRecover to answer customer questions in real-time to help convert the abandoned cart into a sale.
Research customer experience of the entire customer journey in real-time – across all online and offline channels, through diary studies with mobile ethnography.