LiveRecover provides a human-powered, text message-based abandoned cart recovery tool for eCommerce. The tool uses contact information from the checkout process to follow up with customers manually. This process enables LiveRecover to answer customer questions in real-time to help convert the abandoned cart into a sale.

Costello is pioneering the way organizations build and execute sales playbooks. The platform helps sales reps prepare for calls, ask timely questions, tell relevant stories, and sync insights back to the CRM while showing managers and reps the gaps in every deal so they can work together to move them forward.