LiveRecover provides a human-powered, text message-based abandoned cart recovery tool for eCommerce. The tool uses contact information from the checkout process to follow up with customers manually. This process enables LiveRecover to answer customer questions in real-time to help convert the abandoned cart into a sale.

Create engaging customer surveys with Clicktools that map responses directly into Salesforce. Clicktools' customer feedback software help you transform your customer experience and get insights for improvement across the whole customer journey.